Last updated: February 10, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you and Leadix AI LTD ("Company," "we," "us," or "our"), a company registered in England and Wales (Company No. 14591821), with registered office at 128 City Road, London, EC1V 2NX, United Kingdom, governing your access to and use of the Leadix AI platform, website at leadix.ai, and related services (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Service.
If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
Leadix AI is a Lead Relationship Management (LRM) platform that provides:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.
To use the Service, you must:
You are responsible for:
You may use the Service only for lawful business purposes in accordance with these Terms and applicable laws and regulations.
You agree NOT to:
When using messaging features, you must:
When connecting third-party platforms to the Service, you must comply with their terms:
Violation of third-party platform policies may result in immediate suspension or termination of your access to the Service without refund.
The Service is offered through various subscription plans with different features and pricing. Plan details and pricing are available on our website and may be updated from time to time.
Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings.
Subscription fees are generally non-refundable. However, we may provide refunds or credits at our discretion for service issues or as required by applicable law.
We may modify pricing with 30 days' notice. Price changes apply to subsequent billing periods.
The Service, including all content, features, functionality, software, code, designs, text, graphics, logos, and trademarks, is owned by Leadix AI LTD and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works without our express written permission.
You retain ownership of content you create, upload, or input into the Service ("User Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and transmit your User Content solely as necessary to provide the Service.
Any feedback, suggestions, or ideas you provide about the Service may be used by us without obligation or compensation to you.
The Service uses artificial intelligence to power various features including automated responses, lead qualification, and content analysis. AI outputs are generated based on your inputs and training data and may not always be accurate or appropriate.
You acknowledge that AI features:
Your User Content may be processed by third-party AI providers (OpenAI, Anthropic, Google) to provide AI features. Such processing is subject to their respective terms and our Data Processing Agreements with them.
Each party agrees to maintain the confidentiality of any confidential information received from the other party and to use such information only for purposes of this agreement. This obligation does not apply to information that is publicly available, independently developed, or rightfully received from third parties.
Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection, use, and processing of data as described in the Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE; (C) THE SERVICE WILL MEET YOUR REQUIREMENTS; OR (D) ANY ERRORS WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEADIX AI LTD, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR ONE HUNDRED US DOLLARS ($100), WHICHEVER IS GREATER.
You agree to defend, indemnify, and hold harmless Leadix AI LTD and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including intellectual property or privacy rights; (d) your User Content; or (e) your violation of applicable laws.
These Terms commence when you first access the Service and continue until terminated.
You may terminate your account at any time by cancelling your subscription and contacting us to delete your account.
We may suspend or terminate your access immediately without notice if you: (a) violate these Terms; (b) engage in fraudulent or illegal activity; (c) pose a security risk; or (d) fail to pay applicable fees.
Upon termination: (a) your right to use the Service ceases immediately; (b) we may delete your User Content after a reasonable period; (c) provisions that by their nature should survive will remain in effect.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Any dispute arising from these Terms shall first be attempted to be resolved through good faith negotiations. If negotiations fail, the dispute shall be submitted to the exclusive jurisdiction of the courts of England and Wales.
To the extent permitted by law, you agree to resolve disputes with us on an individual basis and waive the right to participate in class actions or class-wide arbitration.
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding the Service.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including natural disasters, war, terrorism, or government actions.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. For significant changes, we may also send you an email notification.
Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
For questions about these Terms or the Service, please contact us:
Leadix AI LTD
128 City Road
London, EC1V 2NX, United Kingdom
Email: [email protected]
Phone: +971 58 598 0133